On one consulting assignment I had some slack time waiting for some corporate information. I was given a project that no one had volunteered to complete or had the time to complete. I was asked to look at the parking lots and parking spaces in a large integrated plant complex. I was told to see […]
My Paper Route Ordeal “It will be a good experience for you, son.” Throw a newspaper fast ball to the roof When I was about 10 years old my Dad volunteered me to have a paper route in town. His comment was “It will be a good experience for you, son. “Our local paper was […]
Ours was a traditional university with most of the offices scattered in the three story administration building. Our student customers spent much lost time trying to find the correct offices for their needs like parking permits, financial aid etc. A small Kaizen team was formed to come up with ideas to alleviate this student confusion. […]
On Many Things Do Not Ask Permission Ask For Forgiveness Always Try To Make Things Better Show Initiative I and a colleague were software installers on a major e-commerce software system that was to be installed at a large multinational company. The software was somewhat specific to each plant or service department but over 80% […]
Category Management at Its Best By Dr. Tom DePaoli Office Supplies RFQ Best practices for Office Supplies are many and varied. They greatly depend on what the customer wants or the Voice of the Customer (VOC). Once I was tasked with completing an office supplies sourcing search for a client in a major western state […]
I had just reported into a new organization and was given a huge orientation packet with a three-page checklist. When I asked individuals how long it would take to complete the check-in process the answers varied from 4 hours to two weeks. There were four different types of employee groups but just one check-in process […]
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Nice Cassock Altar Boy Tommy I was required to be an altar boy for our church. I did not really want to be one but it was expected of me and the nuns at my school trained all the altar boys. They also showed somewhat blatant favoritism for altar boys, holding out faint hope that […]
I had just taken over a department and was struggling with understanding exactly what my employees were working on and what their key projects were. Most reporting to me was informal, inconsistent and incomplete. I was involved in trying to transform the department based on the new company strategies. I actually did conduct an As […]
Success in reducing cycle time can be readily measured both quantifiably and qualitatively. As a result, purchasing professionals must ensure that initial cycle-time benchmarking is carefully done before any measurements of success or outcomes are put into place. The CAPS study, Purchasing’s Contributions to Time-Based Strategies (Thomas E. Hendrick, Ph.D., 1994) lists 10 outcome areas […]
Dr. Tom DePaoli CEO Apollo Solutions won an award for his book “Leadership by Storytelling: The Best Way to Learn Good Leadership Skills”,
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