Sydney the Monster Stops Bullies-Join The Fight Against Bullies!

Stop Bullies Buy on Amazon   “The story’s bottom line is a powerful moral of friendship, love and support; forces that can transcend bullying and bring any child’s life back on track,” explains the author. “It is vital that children learn to recognize the social, physical and psychological effect that are part and parcel of bullying. […]

Supplier Expectations-Examples

SUPPLIER EXPECTATIONS OF Company X INC. “Our mission at Company X Inc. is to –Foster an atmosphere conducive to continuous improvement, cooperation, and mutual respect among employees, customers, and suppliers.” The following is a general list of our expectations of a supplier. We ask you as a supplier to respond to every expectation. Note that […]

Streamlining a Backlog of Grievances

When I took over as a new Employee Relations Manager there was a back log of unanswered grievances of over a thousand. The position had been vacant for over six months and the grievances were not answered. No one had taken the initiative of answering the grievances. The atmosphere in the plant was hostile to […]

Strategies to Limit Backdoor or Maverick Buying

By  Dr. Tom DePaoli Backdoor or maverick buying is a perplexing problem that plagues many purchasing organizations. The methods to counteract this behavior are highly dependent upon the cultural climate and ethical standards of your organization. There is no universal solution. People’s behaviors are influenced by consequences. If there are no consequences for backdoor buying […]

Strategic Performance Metrics for Purchasing and the Supply Chain

By Dr. Tom DePaoli “Unless you have clear goals you are a nomad, not an explorer.” Many purchasing organizations struggle with the appropriate metrics to use. They often neglect strategic metrics and favor more tactical and transactional ones. This type of approach just encourages a stereotypical view of purchasing that is traditional and bureaucratic. Emphasizing […]

Storerooms and Listening to Customers (VOC)

One of the first supply chain projects that we did at a large chemical company in Alabama which involved frequently used MRO parts by the maintenance folks. First we did an As Is process map! Highly paid maintenance personnel ($30 per hour) were driving in pickup trucks, in pairs, to go to a central storeroom […]

Sourcing with Cross-Functional Teams Challenges Leadership Skills

By Dr. Tom DePaoli Cross-functional teams work well for the sourcing of indirect goods and services, but they require good discipline and creativity on the part of the purchasing leader of the team. Often, the purchasing team leader must spend more time on team building and training than the actual sourcing process! This poses challenges […]

Solo Baseball

One Hundred and Eighty Foot Solo Baseball The home-run fence in our local Little League Park was about 180 feet from home plate. Not only did I know this distance to be accurate but I had actually paced it out in the local Little League ball park. I would often play a game of solo […]

Software Data Collection and Kaizen Techniques

A major purchasing software system was to be installed at a multi-national company. The software was specific to each plant or service department. Teams of consultants would visit each plant and try to gather the necessary data that the software installers need to install the software of the particular plant. That data was then given […]

Should Purchasing Use 360 Degree Performance Feedback?

By Dr. Tom DePaoli As we know, 360-degree performance feedback is an evaluation method that incorporates feedback from a large cross section of workers including peers, subordinates, customers and supervisors. This technique would seem perfect for purchasing in this era of cross functional teams and multidimensional relationships in the supply chain. Not so fast. This […]