74. Do Not Make It Safe to Fail Make it hell on earth for any employee who fails in even the slightest manner. Put them on a corrective plan and never let them forget about the failure. Make sure your entire team knows about the failure. Story We had an employee volunteer to run a […]
A large commercial firm realized that its information on specific customers was scattered in different departments and different areas. The CEO insisted that all customer data was to be digitized and a major project began. The team was led by a team leader who was familiar with the Kaizen process and tools. The leader was […]
1. Make Sure You Destroy Trust Do not keep your word. When you break your word make the lamest excuse you can think of and insist that you were misunderstood. Berate employees who do not keep their word and tell them it is not acceptable. Constantly praise your honesty and integrity as beyond reproach even […]
By Dr. Tom DePaoli Many supply chain and purchasing professionals are intimidated by Lean Six Sigma (LSS) and its proponents. Relax. It is just a disciplined approach to problem solving. LSS uses many tools that have been around for years; in many cases the tools have just been cleverly repackaged by consultants. Decisions are data-based, disciplined […]
I once headed a walk-in customer-service center at a large US Navy base in Virginia. Often when customers arrived at the center, they were in various states of panic, looking for parts that they needed immediately either because of a breakdown or because their ship was about to go to sea. I always did my […]
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Chapter 1 Excerpts Free Download CommonSense Supply Management Webinar Buy this Supply Chain Guide at Amazon.com. All 5 star reviews! In this hard hitting and unorthodox guide to supply management, Dr. Tom DePaoli shares the business lessons learned by engaging the reader with his tales from the supply chain management trenches. Click below for short […]
Common Sense Purchasing Top 5! New Edition Coming Soon on Amazon! Short Video on the book Common Sense Purchasing! on Amazon. Click on URL below CommonSensePurchasing-Revision 1 2021-wmv Common Sense Purchasing by Dr. Tom DePaoli is a no holds barred practical guide to purchasing and negotiations success. If you don’t like consultants, buzzwords and theory […]
Another time I asked for a five-cell flashlight so that I could use it to send Morse code messages to my friend across the street. We would spend house sending secret messages to each other. We provided a lot of business for battery companies. The first time I took my new bike to school I […]
The old gang The first step in choosing sides in baseball was a tradition that many are familiar with. The two team captains would both get a grip on the bottom of a baseball bat. Each would alternately more their hand up the bat gripping it as they went up the bat until they reached […]
Dr. Tom DePaoli CEO Apollo Solutions won an award for his book “Leadership by Storytelling: The Best Way to Learn Good Leadership Skills”,
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