De-Mystifying Lean Six Sigma for Purchasing Professionals
By Dr. Tom DePaoli Many supply chain and purchasing professionals are intimidated by Lean Six Sigma (LSS) and its proponents. Relax. It is just a disciplined approach to problem solving. LSS uses many tools that have been around for years; in many cases the tools have just been cleverly repackaged by consultants. Decisions are data-based, disciplined […]
Customer-Service Tactics: Walk the Process
I once headed a walk-in customer-service center at a large US Navy base in Virginia. Often when customers arrived at the center, they were in various states of panic, looking for parts that they needed immediately either because of a breakdown or because their ship was about to go to sea. I always did my […]
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Common Sense Purchasing Top 5!
Common Sense Purchasing Top 5! New Edition Coming Soon on Amazon! Short Video on the book Common Sense Purchasing! on Amazon. Click on URL below CommonSensePurchasing-Revision 1 2021-wmv Common Sense Purchasing by Dr. Tom DePaoli is a no holds barred practical guide to purchasing and negotiations success. If you don’t like consultants, buzzwords and theory […]
Christmas Gifts
Another time I asked for a five-cell flashlight so that I could use it to send Morse code messages to my friend across the street. We would spend house sending secret messages to each other. We provided a lot of business for battery companies. The first time I took my new bike to school I […]
Choosing Sides in Baseball
The old gang The first step in choosing sides in baseball was a tradition that many are familiar with. The two team captains would both get a grip on the bottom of a baseball bat. Each would alternately more their hand up the bat gripping it as they went up the bat until they reached […]
Build Relationships with Suppliers For Dramatic Results
By Dr. Tom DePaoli Most purchasing professionals are familiar with the usual quantifiable supplier metrics and measures. Sophisticated computerized tracking programs exist to measure these traditional performance factors. There are nontraditional supplier metrics/activities that can help not only to rate a supplier, but also to build much stronger supplier relationships. First, you can learn a […]
Benchmarking Via the Shopping-Cart or As Is to To Be
Many organizations brag about their benchmarking efforts and how good they are at it. I once worked for a large paper company, and a lot of our spending was for packaging materials involved in the making of toilet tissue and paper towels. I was involved in materials management, plant scheduling, and packaging engineering at the […]
Autonomous Vehicles (Robot Trucks) Will Redesign the Entire Supply Chain
By Dr. Tom DePaoli Click on Video Below (Because of size slight delay be patient) Robot Trucks Version-wmv Many supply chain professionals do not completely understand the disruption and improvements that autonomous vehicles, specifically what I call robot trucks, will create. Most cannot get past the pitfalls and possible barriers to robot trucks and […]
Aunt Alberta (Bert) My Personal Lawyer

Not Guilty My Aunt Albert or Aunt Bert was one of the most positive persons that I have ever met in my life. She would make something positive out of even dire events. She just loved kids and enjoyed it when kids were having fun. Often, I would get into trouble with my mischievous tricks […]